Privacy Policy

ITSynergize ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

When you visit our website, we may automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on site, referral sources, click patterns
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

We use the information we collect for the following purposes:

• Service Delivery: Provide, maintain, and improve our IT services and solutions
• Communication: Respond to inquiries, provide support, and send service-related communications
• Business Operations: Process transactions, manage accounts, and fulfill contractual obligations
• Marketing: Send relevant information about our services (with your consent)
• Analytics: Understand usage patterns and improve our website and services
• Legal Compliance: Comply with applicable laws and regulations
• Security: Protect against fraud, unauthorized access, and other security threats

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and infrastructure services
• Email marketing and communication platforms
• Analytics and website optimization tools
• Customer relationship management systems

Business Partners

With your consent, we may share information with technology partners (such as Microsoft, AWS, Google) to provide integrated solutions and support.

Legal Requirements

We may disclose information when required by law, regulation, legal process, or governmental request.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and employee training
• Secure hosting environments and backup systems
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on:

• The nature of the information and services provided
• Legal and regulatory requirements
• Business and operational needs
• Your preferences and consent

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Restriction: Request limitation of how we process your information
• Objection: Object to certain types of processing
• Withdrawal of Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Our website may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We are not responsible for the privacy practices or content of third-party websites, even if accessed through links from our website.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws than your jurisdiction.

When we transfer your information internationally, we implement appropriate safeguards to protect your privacy and ensure compliance with applicable data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or website notice
• Provide you with an opportunity to review the changes

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.